Choose a Property Manager Before You Rent Out Your Home in Fort Worth

Whether you’re new to the real estate investing game, or have been doing it for years, it’s never too early or too late to hire a property manager. Many investors think that they can do it all, minimizing their own costs by putting in extra time here and there. However, when you rent out your home in Fort Worth, there are bound to be a list of things you haven’t considered and with which you’ll need help. The best thing you can do to help protect your investment as well as save time, money, and stress, is to hire a property manager that you can trust. The hard part is knowing which Fort Worth residential property manager to choose and why. Property managers that have the experience, skills, and knowledge you need and also treat you and your tenants with the services you deserve can be hard to come by. When searching for a property manager, it’s a good idea to learn beforehand the right questions to ask and what services for which to look. At Specialized Property Management, we truly care about you and your property. We’ll help you learn what to look for in a property manager and where to find them in Fort Worth. 

What to Look for in a Property Manager

Some property managers get a bad reputation because they don’t communicate well or do their research before making a decision about a property or a tenant. At Specialized Fort Worth, we have over 30 years of experience and specialize in property owners, like you, who rent out your home in Fort Worth. You won’t have to worry about us making a mistake, because our organized team of experts has seen it all and can foresee and prevent problems before they even happen through the effective systems we have in place. Because we are so experienced, we know exactly what you should look for in your search for a property manager. 

Employed or Self-Employed

Do you want a person or a firm? Supporting smaller businesses that are self-made is a noble cause, but may come at a risk. The chances of hiring a self-employed property manager with the knowledge, skills, and experience you need are smaller than someone who is employed by an experienced and well-known firm such as Specialized Property Management. Large Fort Worth residential property management companies usually offer more services and require higher standards of service for their professional employees. This means that they are more likely to resolve problems faster and more effectively than smaller, self-employed property managers. 

Services Offered

Make sure that the property management company you hire offers the services you need. If you have more than one property, for example, you may be better off trusting a team of experts than a single, self-employed property manager. Make a list of the needs you want to be met and then ensure that the Fort Worth residential property management company you are interested in hiring can meet those needs. Consider the following services that Specialized Property Management provides: 

  • Pre Screening Tenants
  • Advertising and Marketing 
  • Maintenance Services
  • Financial Reporting Services
  • Lease Enforcement and Eviction Services
  • Collect and Distribute Rent 

Pricing 

Some people think that by not hiring a property manager when you rent out your home in Fort Worth, you’ll actually save money because most property managers are expensive and take a share of your potential profit. At Specialized Property Management, we are straightforward and upfront about our fees. Hidden fees from other property managers may surprise you in tenant turnover, poor maintenance, longer vacancies, avoidable mistakes, and evictions. 

Specialization

You want a company that specializes in what they do rather than trying to run a property management business as well as several other ventures. With Specialized Property Management, you’ll get a company that is focused on what they do and has 30 years of experience doing it. 

Local Knowledge and Certification

Hiring a Fort Worth residential property management company doesn’t mean that they know everything there is to know about the area. Make sure that you hire a company like Specialized Property Management that trains and stays current with local laws and regulations as well as federal housing laws. This is the wisest way to ensure you don’t get caught up in any legal nightmares.

Responsiveness

Specialized won’t let you or your tenants wait around for answers. With our owner and tenant portals, as well as 24/7 customer service, you and your tenants’ concerns will be quickly addressed. Customer satisfaction will be high and tenant turnover will be low, both important to keeping your income flowing as the property manager. With a Fort Worth residential property management company like Specialized Property Management, you can check in on the status of your investment property anytime and from anywhere. 

Shorter Vacancies

Specialized Property Management knows that vacancies are the biggest cost in real estate management and we keep them low with our proven process. Through our effective and thorough tenant screening, we ensure that your Fort Worth rental property is filled with well-qualified tenants as quickly as possible and that tenant turnover is minimized as much as possible. It would be wise to learn about how many vacant properties a company currently has before hiring them. 

Cost-Effective Maintenance

Some people assume that when you rent out your home in Fort Worth it’s easy to find maintenance guys who are needed for quick jobs here and there. The truth is, it can be extremely difficult to find someone quick, reliable, and skilled at repairs, especially on a moment’s notice. At Specialized, we work with national providers to get you low-cost, high-quality maintenance that comes backed with guarantees. We will also schedule regular maintenance checks and walk-throughs to stay on top of issues before they start. To see if we truly stick to these standards, try driving by some of the properties we manage to see how well they are maintained on a regular basis. 

Rent Collection Systems

Specialized Property Management collects rent electronically and we have an ethically and proven screening method for tenants to ensure that rent continues to come in and be paid on time, which is a top priority in property management. 

How to Choose a Property Manager

Now that you know what to look for in a Fort Worth residential property management company, you may have to choose between a few that offer the services you need. Below are some ways to differentiate between companies to make sure that you are hiring someone who is reputable. 

  1. Read Reviews: Reviews are trusted more than ever these days and you can tell a lot about a company from how many positive or negative reviews they have. Talk to others about their experiences with a company before making any major decisions and then consider your options and decide on the best one. Specialized Property Management has testimonials on their website where you can read about the many positive experiences from both past and current customers. 
  2. Do Your Research: Before you even begin to rent out your home in Fort Worth with a property manager, interview a few different candidates. This will help you better understand who you will be most comfortable with. Trust is key in a property owner/property manager relationship because you are letting someone else take over the responsibility of your investments. Make sure in face-to-face interviews that the company you hire is one that is both capable and trustworthy. During the interview, go over all necessary paperwork as thoroughly as possible. Make sure that each party’s responsibilities are clearly defined in the contract and that there is no room for surprises down the road. 
  3. Learn Their Procedures: You want to make sure that you have realistic expectations about the company you hire, so try learning about the company’s protocols. In the interview, ask them about how they take care of after-hour emergencies, how they keep maintenance costs low, how they collect past-due rent, and what their fee structure is. Make sure that everyone is on the same page so you both know what to expect.

Specialized Fort Worth Residential Property Management

A great property management company that you can rely on is easily the best thing you can have when you invest in real estate. As you begin your research, you’ll see that there are many options out there. Using the guide above, don’t stop searching until you find a company who can meet all of your needs. Depend on Specialized Property Management, who offer all of the services described above and have a 98% customer satisfaction rate. We can help you with any rental property ownership task. After all, with over 30 years of experience, we’ve truly seen everything and know what to expect. We’re educated on all of the ins and outs of managing rentals and are confident that we can help you decrease the stress in your life, save time and money, and increase your passive income. Contact Specialized Property Management today and learn how to get started. 

How to Read Reviews When Choosing a Fort Worth Property Management Company

Studies show that people trust reviews more today than ever before. “How important are customer reviews to shoppers? Very important, as it turns out. The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust online reviews as much as personal recommendations.”- invespcro.com Though we are quick to search for and trust the reviews we read, most reviews are written out of anger and frustration after a negative encounter. In general, people are slow to write reviews of their positive experiences. Since businesses know the importance of reviews, they often will offer incentives to customers for writing positive reviews such as discounts or giveaway entries. 

What Reviews Really Tell Us

This means that the majority of the reviews we read are either negative from extreme experiences or written out of a desire to receive said incentive. Though we want to read honest reviews from a variety of customers and experiences (both good and bad) in order to make our own judgment, that’s often not what we get from a quick internet search. When it comes to Specialized Property Management Fort Worth and the surrounding areas, reviews of our business aren’t any different. Here’s how you can better look at the reviews for property management companies as well as any other company and wisely judge for yourself what to do:

  • Don’t pay too much attention to reviews that seem too good to be true. They could be real or they could be planted by a paid customer.
  • Same advice goes for extremely negative reviews. If they seem over the top, they were probably written by a competitor. 
  • Look for businesses or products with a lot of reviews. The more reviews, the better. 
  • Notice the similarities. If lots of reviewers have the same opinion, it’s a good sign that you can trust them and what they’re reviewing.

These tips will help you think more critically about the reviews you’re reading and the businesses you’re interested in. The following information will help you understand the property management industry and how reviews should be regarded when specifically trying to find a property manager. 

Understand the Property Management Industry

Emotions run high in any property management industry because we are dealing with one of mankind’s basic human needs – shelter. There is a heightened sense of need and impatience when it comes to repairs and rent payments. Landlords and tenants are stereotypically known to be at odds with each other because of the responsibilities, emotions, and finances involved. Adding property managers to the mix usually helps ease the tension involved in this difficult industry, but it doesn’t always solve the occasional and expected frustrations that come from renting or owning a home. Fort Worth property management company, Specialized Property Management, can ensure that tenants and repairs are taken care of as quickly as possible and through tenant vetting, can create consistent income for property owners. However, there are some things that are out of everyone’s control. 

In single-family homes, repairs and maintenance just take longer than they do for apartments where there is often on-site maintenance staff and same-day repairs. Single-family homes are strictly regulated by the Department of Real Estate, which decides whether a repair should be completed and whether the tenant or property owner will pay for it. This is something that Specialized Property Management Fort Worth has no control over, yet renters will often go online to report a negative review in order to dispute a tenant responsibility specified by the DRE or in hopes of receiving a faster response. At Specialized Property Management Fort Worth and other surrounding areas, we try to set clear expectations for our clients of what we can and can’t control. It’s crucial that tenants are informed as well of certain issues that can’t be easily solved through an online complaint. There are regulations to follow and processes to go through. 

Managing Normal Frustrations

It’s frustrating when things are out of our control, take longer than we expected, or require more money than we were planning on spending. These kinds of situations are unfortunately common when owning or renting any property. Part of living anywhere requires occasional repairs and unexpected financial matters. Certain laws and regulations that we are all required to follow can also be frustrating, especially when we don’t understand why. Tenants often expect immediate relief from their frustrations and are quick to report a negative review in their frustration and confusion. At our Fort Worth property management company, our clients enjoy quick responses and corrections. We take responsibility and make our customers a priority. We try to help our clients understand the laws and regulations they must follow and have a clear expectation of how long repairs and maintenance may take, especially in single-family housing situations. 

“SPM’s reporting and accountability is excellent. I have been impressed with the courteous, professional and efficient manner in which the affairs of my properties have been conducted. I recommend Specialized as an agent for handling rental properties.”- William M., Owner

Specialized Property Management Fort Worth offers the following services to ensure that our customers receive the quickest and highest quality service out there. 

  • Inspect properties regularly to ensure they are “rent-ready” and well maintained. 
  • Market your property across multiple websites and platforms.
  • Show your property and post tour videos.
  • Screen tenants through vigorous background checks.
  • Make the signing process easy because we prepare and execute all leasing documents.
  • Collect rent payment through enforced rent collection and a quick deposit to you.
  • Maintain repairs inside and outside the property.
  • Renew leases and create less turnover. 
  • Help tenants with a smooth transition during a move by processing notices and collecting deposits.
  • Report weekly about activity, maintenance, and year-end tax statements. 

“Looked around the DFW area for the perfect home for two weeks. Our home came on the market on a Friday afternoon and we were in that following Thursday thanks to Jon Beaman. Hands down the best leasing agent I have dealt with since my move from California. Very personable and thorough. Kept me updated every step of the way. We love our new home!” – Nicole P., Tenant

Disreputable Forums

We may trust reviews just as much as a personal recommendation from friends and family, but in some cases, it’s not smart. Recent studies show that a customer with a perceived negative experience is 50% more likely to post an online review. Happy customers usually don’t take time to post. Specialized Property Management Fort Worth enjoys a 99.8% customer satisfaction rate, but can be negatively impacted by the 0.2%. Multiple lawsuits have ensued toward Yelp for its ineffective algorithm that has suppressed authentic positive reviews and the company is being called out by consumers and businesses alike who just want an honest and varied representation of businesses to rely on. 

Fake Reviews

Fake reviews unfortunately can happen on any review platform, and there are limited ways to ensure that they don’t happen or to have them removed. They usually involve someone making up a very exaggerated version of either a negative or a positive review, affecting a business’s overall review score significantly. 

Hidden Reviews

In some cases for Fort Worth property management companies, if a review isn’t “recommended”, it can’t be seen. Even if the review is a very positive one, the algorithm can decide if it’s going to be displayed or not, thus damages your business’s online reputation. 

Filtered Reviews

Yelp’s algorithm uses filters to try and stop fake reviews from happening, but often ends up filtering out legitimate reviews. They take into account certain review characteristics, like if the review is written by someone with a small online presence or who is from out of town. You can read more about what is happening with Yelp and other disreputable review forums at Original Review. 

What to Do

Now that you know the realities of the property management industry and the overall problem with online reviews, what can you do? Reading reviews from several different platforms, including testimonials from the property management company’s website will give you a broader sense of what to expect. Next, choose the top 3 companies that you were most impressed with based on online reviews and then call them. Ask them about their policies, their guarantees, and what they would do in hypothetical situations. Specialized Property Management Fort Worth executes a customer-driven business model and would have no problem discussing their policies, guarantees, and services with you. Any company that is not upfront and transparent with you about their promised services is one you should consider taking off your list. We understand that you are trusting us with your property and your tenants. In order for us to succeed, it’s vital that you and your property succeed as well. Do your research, call around, read the reviews and take them into consideration along with all the other research you’ve done. In the end, trust your gut-you will know what to do. 

“The Specialized Property Management team is a great group of willing workers and try to do the best job possible for everyone they are associated with.” – Nellie L., Owner

Find out what Specialized Property Management can do for you, call today!

What to Look for When Choosing a Fort Worth Property Manager


Fort Worth rental property investors have a big decision on their hands when they’re looking for someone to manage their properties. It doesn’t matter if you have one home or 100 homes; you need someone who is going to effectively care for your property, your tenants, and your bottom line.

Here are some things to consider when you’re choosing a Fort Worth property manager. Read more