Tenant Emergency Preparedness

Arlington residential property management

Tenant Emergency Preparedness From Your  Arlington Property Management Company

If you have recently moved to Texas, or even if you’ve been here awhile, you may not be aware of some of the emergencies that can occur. As an Arlington residential property management company, we’d like to make sure you are aware of the possible emergencies and the best ways to prepare for them. Some natural disasters are common to all parts of the United States while others are specific to certain areas. Hurricanes are the most common natural disasters that occur in Texas. While they tend to be most severe in the Galveston area, in east Texas, they can travel anywhere across the state. Northern Texas is part of tornado alley. But again, like hurricanes, they have occurred across the state, including severe tornadoes that touched down in central Texas and also west Texas.

Prepare, Plan, and Stay Informed

As an Arlington residential property management company, Specialized recommends you visit Emergency.Portal.Texas.Gov where you’ll find valuable information about emergency preparedness. Another excellent source is TexasPrepares.org. We’ve summarized some of the information here that we’re providing as an Arlington property management company to help new tenants be prepared. Visit the appropriate sites for more information.

 Emergency kits should include:

    • Food and water
    • First aid, medications, and prescriptions
    • Radio, flashlights, and matches
    • Emergency documents and important papers
    • Pet food, vet records, and a photo of your pet

At Specialized Arlington property management company, we would also advise that you consider the possibility of whether or not you’ll be evacuating by car. Remember, if advised by local authorities or emergency notification services, you should evacuate immediately.

If evacuating by car, from Arlington, residential property management, along with Texas emergency services, recommends you do the following:

    • Take paper maps, repair items, plastic ware, tent and blankets, rain gear, towels, books, and games.
    • Fill your tank and check the tires.
    • Take cash and credit cards.
    • Call a pre-set family emergency contact.

If you’re staying in place, you’ll want the items listed above, as well as:

    • Smoke and carbon monoxide detectors
    • Fire extinguisher
    • Duct tape and a roll of plastic sheeting

Be prepared so disasters don’t catch you off guard. This message is from the Specialized Arlington property management company. Because we believe that here in Texas, including Arlington, residential property management involves keeping tenants safe in addition to keeping them happy where they call home.

911 for Rental Property Emergencies

Arlington rental property management companies

Arlington rental property management companies get their fair share of exposure to emergencies. Most of these emergencies don’t merit a 911 call, but in fact, make their way right to the manager’s phone at 1 am. Instead of calling to report break-ins, more often than not the calls report breakages. You may or may not be surprised at what renters occasionally feel merits a 1 am wake-up call, so it is important to lay appropriate parameters from the very beginning that can protect both the Arlington property management company and the tenant. If a policy is important, always, always, always get it in the leasing agreement. Having information about maintenance, non-emergency repairs, and emergency repairs in writing from the start establishes clear communication on the subject. Then continued communication about repairs breeds a positive relationship between the tenant and management.

The Landlord’s Responsibilities

Texas law requires property management companies to ensure conditions in rental units are healthy and safe for their tenants. This includes things like:

    • Damage caused by natural emergency situations like fire, flooding, and severe storms
    • Leaky roofs
    • Pest control for roaches, rats, mice, and bedbugs
    • Sewer leaks and plumbing problems that create health-hazardous situation
    • Dangerous exposed or faulty electrical wiring

The law requires that managers notify tenants in writing before entering a rental home; however, in emergency situations, like a broken water pipe, this law no longer applies, and the landlord can enter the unit without any advance notification to the tenant. Local laws can guide you in knowing the standard of repair and codes required of landlords.

A Tenant’s Responsibilities

While your Arlington property management company has certain legal obligations when it comes to maintenance and repairs for healthy and safe living circumstances, tenants also have responsibilities to maintain the property to a certain standard and to follow established protocol. As a general rule, maintenance and initial repairs for an issue are much easier to address and significantly cheaper than problems that have been allowed to fester and grow over time. A tenant has the obligation of preventing the unnecessary growth of issues by reporting concerns early. Before initiating any DIY efforts, tenants should always check with the Arlington property management company overseeing the property. Tenants are also required to keep up with rent payments and avoid excessive damage to the property. Either of these could be legal grounds for a landlord to refuse repairs.

If you’re looking to avoid that 1 am call next time, make sure you’ve already called Specialized Specialized Property Management. Our Arlington rental property management company will save you from both the sleepless night of the call and the headache and stress of the repair. Find out today what our 24/7 live hotline for maintenance emergencies can do for you (www.specializedrpm.com)